In-App Page FAQ

Transfer Balance FAQs

• Do I need to pay taxes on the profits I earn through shiftMD?
• Is my banking information safe on shiftMD?
• Can I transfer earnings to my credit card?
• What if I have not received my earnings 48 hours after transfer?
• How long will it take for my earnings to transfer to my bank or PayPal account?

User Management FAQs

• Why should I add additional users to my account?
• Should I share my shiftMD earnings with my team?
• What is the difference between a clinical provider and admin user?
• How many clinical providers and admin users can I create under my shiftMD account?

Store Activity FAQs

• If a patient returns a product they purchased through shiftMD, do I still get to keep my earnings?
• How will I know when a patient orders a product I recommended to them?
• What's the difference between Current Period and Total Earned?
• How is my conversion rate calculated?

Unlock Earnings FAQs

• Is it legal for me to profit from the sale of the products I recommend?
• Why do I have to pay a fee or join the Inner Circle in order to unlock my earnings?
• How do I receive my earnings?
• Do I need to report my shiftMD earnings in accordance with the Sunshine Law?
• Should I tell my patients I make a profit from the products I recommend to them?
• If I unlocked my earnings, can I ever reverse that decision?