If the light on the side of the charger turns solid red when you place Crescendo on it, this means that it isn't aligned properly. Lift Crescendo off the charger and place it down again, making sure the minus button on Crescendo is next to the arrow on the side of the charger. Once it is in the correct position, the charger light will start flashing green, and the lights on the side of Crescendo will begin to glow. Also make sure to use a good USB charger plug of computer to power the USB of the charger. You can see how to place Crescendo correctly on the charger in this video.
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