Credit Card Disputes

This is #name from shiftMD. We are calling because we see you disputed #numberofdisputes credit card charges for #productname from #firstorderdatedisputed to #lastorderdatedisputed. shiftMD works with #yourprovidersname with #practicename to send #productname #heorshe recommended to you. You may have not recognized the shiftMD brand on your credit card statement and we wanted to clear up any confusion. We emailed copies of all the receipts regarding your orders to #emailaddress.

If the credit card dispute(s) were a mistake, please withdraw them by calling the number on the back of your credit card.  

Thank you, we look forward to working with you on resolving your issue. Please call us at 1-844-826-4768 so we can assist you further.

Example:

Hello Maria,

This is Marlene from shiftMD. I am calling because we see you disputed 4 credit card charges for Hemax from July to October.  shiftMD works with Dr. Sirvin to send the Hemax he recommended to you. You may have not recognized the shiftMD brand on your credit card statement and we wanted to clear up any confusion. We emailed copies of all the receipts regarding your orders to #emailaddress.

If the credit card disputes were a mistake, please withdraw them by calling the number on the back of your credit card.  

Thank you, we look forward to working with you on resolving your issue. Please call us at 1-844-826-4768 so we can assist you further.