The App says YO is not compatible with my phone or computer

YO 2.0 (WiFi connection) – new release sold after February 2021:

• The box will display the WiFi logo.
• There is a QR scan code on the front of the box.
• REF numbers on the product barcode sticker will be YO-FA-01633-00, YO-FA-01634-00, or YO-FA-01635-00.
• The YO logo lights up when you plug in YO.
• If you have the wrong App installed, DOWNLOAD THE 2.0 APP VERSION HERE.

YO 1.0 (Non-WiFi) – old version sold before February 2021:

• The YO 1.0 Kit was discontinued in February 2021, but the App for Android, PC, and MAC is still available.  If you have access to a PC or MAC device, you can download the 1.0 Program Here:
• Windows: Download Windows Version – YO 1.0
• MAC: Download MAC Version – YO 1.0

If you are using an Android device, this is a multi-step process:

• Download the SAI Android application from the Google Play store (used to extract and install the app): https://play.google.com/store/apps/details?id=com.aefyr.sai&hl=en&gl=US.
• Download the file: http://www.e-sperm.com/YO_U1/YO.U1.71.99.11.0.apk to your Android device.
• Press “Download anyway” if you receive a “File might be harmful” message.
• Open the SAI application installed in Step #1 above.
• Press the “Install APKs” button on the bottom of the screen.
• Press the “Internal file picker” button (Allow permission if required).
• Search for and run the file downloaded in Step #2 (in most cases, it will be in your “Download” folder under file name “YO.U1.71.99.11.0.apk”.
• Press the “Select” button on the bottom right of the screen.
• Press the “Install” button.  If asked, allow SAI to install unknown apps by following the instructions in the system popup.
• Install and open the app!