Terms and Conditions:

Items may be returned or exchanged for any reason.

Send the item(s) back within 30 days of receipt, and your purchase will be refunded, less the original shipping cost. The customer will be responsible for the cost of shipping items back.
If you return an item because it has a defect, or if an error was made by shiftMD, include a copy of the shipping receipt with your package and your shipping costs will be refunded as well.
If the items purchased exceed a 30-day supply, you must return the unused items in order to receive a full refund.

Return Shipping Instructions:

Place the item(s) you are returning in sturdy packaging and make sure they fit securely.
Make a copy of the receipt that came with your original order, highlight or circle the item(s) you are returning, clearly indicate whether you want a refund or an exchange, and place the copy of the receipt in the box along with the item(s).